This is our way of showing our appreciation. You’ll earn points for activities on our site, like purchases, referrals and your birthday! You can use them to earn discounts off purchases, so the more you collect the more you save.

Anyone with an account is automatically enrolled.

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Ways to earn tab in the menu.

You will need to be logged into your account to view your account balance. It will then be visible via the ECO Rewards button on the bottom left of your screen.

Select the tab called Your Rewards. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward. Some rewards have a minimum spend, for example to redeem a $5 coupon, you just need to add minimum of AUD 35 to your cart. 

Only one voucher or discount code can be used per purchase. Once you enter the code for your voucher at the checkout the points will be deducted from your ECO Reward account.

No. Go ahead and earn as many as you can!

• Approved: These points can be redeemed on rewards immediately
• Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals
• Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

If you notice any points missing please reach out to me and I will add them manually or work out why they are not there.

Make an account: This is an account on my store ECO Intimates, which you can then view your past orders and your wishlist. If you already have an account and missing points feel free to reach out to me. 

Reviews: When you make an order I will send you an email to review your items and you will get points from these automatic emails (can take 48hs to show), if you have manually left the review on a product page - I will add these points manually.

Follow us on Social Media: Please note that you will need to follow the links in the Reward Panel for the points to register. 

Refer a friend: You will have a link in your panel to copy and paste to your friend. They will need to click this and purchase in order for points to show. Happy to add them manually for you - just tell your friends to add a note to cart who sent them. 

Your pending points will become cancelled and will be removed from your account.

You, or someone you referred, cancelled or returned a purchase.

It can sometimes take a few minutes for us to process your activity and provide your points.

Not directly - please redeem your points for a voucher which will generate a code to be applied during checkout.

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

Just contact us and we'll re-enroll you. However, your point total will begin from zero.

Please use our normal contact details.